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Smishing Alert

USPS Package Scam Text: What to Do in 2026

You just got a text message saying your USPS package could not be delivered. There is a link to "reschedule" or "confirm your address." It looks official. But it is almost certainly a scam. These fake delivery texts — known as smishing (SMS phishing) — are one of the most common scams in 2026, and they have become increasingly convincing. Here is exactly what these texts look like, what happens if you click, and how to protect yourself.

What USPS Package Scam Texts Look Like

Scammers constantly change the exact wording, but most fake USPS texts follow the same patterns. Here are examples based on commonly reported messages:

Example 1 — Failed Delivery USPS: Your package could not be delivered on 03/25/2026 due to incomplete address information. Please update your details here: usps-redelivery[.]com/track
Example 2 — Package Held US Postal Service: Your package is being held at the distribution center. A $1.95 redelivery fee is required. Pay now: usps-fee-pay[.]info
Example 3 — Tracking Update USPS Tracking Update: Item #9400111899223847561 has an address issue. Confirm delivery at: uspostal-update[.]com
Example 4 — Final Attempt Final notice: USPS attempted delivery of your parcel. It will be returned to sender in 24hrs unless you schedule redelivery: usps-schedule[.]net
Key fact: USPS does not send unsolicited text messages with links. The only time USPS texts you is if you have specifically signed up for tracking notifications through the official USPS Informed Delivery service, and those texts come from short code 28777 and never include clickable links to external websites.

How to Tell It Is a Scam

Every fake USPS text shares several telltale signs:

What Happens If You Click the Link

Understanding the dangers helps explain why you should never interact with these texts:

Phishing Page

The link takes you to a fake website that looks like the USPS site. It asks for your full name, home address, phone number, and credit card details to pay a small "redelivery fee." The scammers now have your personal information and payment details.

Malware Installation

On some devices, the link may attempt to install malicious software that can steal passwords, banking credentials, or other data from your phone. Android devices are particularly vulnerable to APK-based malware delivered through these links.

Subscription Fraud

Some scam links sign you up for recurring charges on your phone bill through premium SMS services. You may not notice until your next bill arrives.

What to Do When You Get a Fake USPS Text

Step 1 — Do Not Click Any Links

No matter how official the text looks, do not tap any links. Do not reply to the message either, as replying confirms your number is active and may lead to more scam texts.

Step 2 — Check Your Packages Directly

If you are expecting a delivery, go directly to usps.com/manage or the official USPS app and enter your tracking number there. You can also call USPS directly at 1-800-ASK-USPS (1-800-275-8777). Never use contact information from a suspicious text.

Step 3 — Report the Text to USPS

Forward the scam text to the USPS email for reporting: spam@uspis.gov. Include a screenshot if possible. The United States Postal Inspection Service investigates these cases.

Step 4 — Report to Your Carrier

Forward the message to 7726 (which spells SPAM). This works on all major US carriers (AT&T, Verizon, T-Mobile) and helps them block the sender's number network-wide.

Step 5 — Report on Scam.Wiki

Report the phone number and scam URL on Scam.Wiki so others who search for the same number or website will be warned before they fall victim.

Step 6 — Block and Delete

Block the sender's number on your phone and delete the message. On iPhone, tap the number, then "Block this Caller." On Android, long-press the message, then select Block.

What If You Already Clicked?

If you already tapped a link or entered information, take these steps immediately:

  1. If you entered credit card info — Call your bank or card issuer right away and report the card compromised. Request a new card number
  2. If you entered personal information — Place a fraud alert with the three credit bureaus (Equifax, Experian, TransUnion) and consider a credit freeze
  3. If your phone behaves strangely after clicking — Run a security scan with your phone's built-in security features. On Android, check Settings > Security for a scan option. Consider a factory reset if suspicious apps appeared
  4. Change passwords — If you reuse passwords (you should not, but many people do), change them on all important accounts, especially banking and email
  5. Monitor your accounts — Watch bank statements and credit reports for unauthorized activity over the next several months

Other Package Delivery Scams to Watch For

USPS is the most commonly impersonated carrier, but scammers also send fake texts pretending to be from:

The same rules apply to all of them: go directly to the carrier's official website with your tracking number. Never click links in unsolicited texts. For more examples of text message scams, see our guide on fake text message scam examples in 2026.

Got a Suspicious Text?

Search the phone number or URL on Scam.Wiki to see if it has been reported. Help protect others by reporting new scam numbers you receive.

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